The Kroll Certified Fraud Restoration Specialist is a Certified Identity Theft Risk Management Specialist (CITRMS) assigned to assist individuals in restoring their personal identities. The Specialist works on behalf of the member victimized by or at risk of identity theft. Kroll’s full-service restoration process is simply unmatched in its depth of involvement and dedication to resolution.
Vito Cappelli, Supervisor
Vito Cappelli has been a member of Kroll Fraud Solutions Canada since its inception and plays an integral role in establishing the policies and procedures of the Investigation and Restoration Center. His years as an investigator have enabled him to successfully deal with challenging and unique fraud issues while reassuring the victim every step of the way. He is dedicated to leading the team of restoration specialists in providing the best service possible to members. Cappelli regularly attends industry conferences on identity theft and fraud and has also attended George Brown College in Toronto.
Colin Rogers
Colin Rogers has been with Kroll since early 2005. His experience and leadership roles in the Background Screening Division made him a natural fit for Fraud Solutions. With his excellent problem solving abilities, Rogers is regularly tasked with complicated customer service issues. He identifies the most important aspect of his work is to advocate for consumers and to provide them with solutions. He is dedicated to continuing education and is currently pursuing a Bachelor of Commerce at Ryerson University’s Ted Rogers School of Management.